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Edit Automation Rule


How to Access This Feature

"Orders""Automation Rules" → Click rule → "Edit"


Table of Contents


1. About This Feature

Quick Jump: Overview | How to Access | Use Cases

1.1 Overview

The edit rule page allows you to modify automation rule settings, including basic information, trigger conditions, and execution actions. You can adjust threshold conditions, add or remove actions, and pause or re-enable rules. Changes take effect immediately after saving, so please proceed carefully.

1.2 How to Access This Feature

"Orders""Automation Rules" → Click rule → "Edit"

1.3 Use Cases

Quick Links: Modify Threshold | Pause Rule | Add Gift

Scenario 1: Modify Gift Promotion Threshold

Situation: The original rule gives a gift for orders over $1000; you want to change it to $800.

How to do it:

  1. Go to the rule's edit page
  2. Find the corresponding rule condition
  3. Change "Value" from 1000 to 800
  4. Click "Save"

Result: The rule threshold is updated; new orders will use $800 as the trigger condition.


Scenario 2: Pause a Promotion Rule

Situation: A promotion needs to be paused, but you don't want to delete the rule settings.

How to do it:

  1. Go to the rule's edit page
  2. Toggle "Status" switch to off
  3. Click "Save"

Result: The rule is disabled and will not affect new orders. It can be re-enabled anytime later.


Scenario 3: Add an Additional Gift Action

Situation: The existing rule has one gift; you want to add another.

How to do it:

  1. Go to the rule's edit page
  2. Click "Add Action" under the corresponding rule
  3. Select "Add Gift", enter the product ID and quantity
  4. Click "Save"

Result: The rule now gives two gifts simultaneously.


2. Feature Guide

Quick Jump: Basic Settings | Rule Settings | Action Settings

2.1 Basic Settings

Fields marked with * are required

Field NameHow to FillNotes
*Rule NameEnter a name that identifies the rule's purpose-
StatusToggle controls whether the rule is executedDisabling won't affect already processed orders
PriorityEnter a number; higher numbers run firstSame priority sorted by creation time
Validity PeriodSet the rule effective periodLeave empty for permanent
Sales ChannelSelect which channels this rule applies toLeave empty for all channels
DescriptionRecord rule purpose or change reasonsOptional, for team reference

2.2 Rule Settings

Each automation rule can contain multiple rules, and each rule consists of "conditions" and "actions".

Condition Types

TypeDescriptionExample
Order AmountTotal amount of the orderAmount >= 1000
Order WeightTotal weight of products in the orderWeight < 5
Item CountTotal number of items in orderCount >= 3
Contains ProductWhether order contains a specific productContains = ProductID

2.3 Action Settings

When conditions are met, the system executes the configured actions.

Action TypeParametersDescription
Add GiftProduct ID, QuantityAutomatically add specified product to order

▸ Operation Guide

  • Add Rule: Click the "Add Rule" button
  • Delete Rule: Click the delete icon in the top right of the rule card
  • Add Action: Click "Add Action" button within a rule
  • Delete Action: Click the delete icon on the right of the action row

3. FAQ

Quick Jump: FAQ | Notes

3.1 FAQ

▪ When do changes take effect?

Immediately after saving. New orders will apply the new rule settings.


▪ How do I set a permanently active rule?

Don't set "Validity Period". Leaving it empty means the rule is always active.


▪ How are rules with the same priority handled?

Rules with the same priority are executed in order of creation time.


▪ Can I copy an existing rule?

Direct copying is not currently supported. It's recommended to create a new rule and reference existing settings.


▪ What should I enter for Product ID?

Enter the product's unique identifier from the system. You can find it in "Products" → "Product List".


▪ What's the maximum number of conditions and actions per rule?

There's no limit, but it's recommended to keep rules simple for easier maintenance.

3.2 Notes

⚠️ Important Reminders

  • Changes take effect immediately; consider making changes during off-peak hours
  • Disabling a rule is safer than deleting; it's easier to re-enable later
  • Record modification reasons in the "Description" field
  • When testing new rules, consider setting a short validity period first

FeatureDescriptionLink
Rule ListView all automation rulesGo
Rule DetailsView complete rule settingsGo
Add RuleCreate a new automation ruleGo
Product ListQuery product IDsGo