Workforce Statistics

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How to Access

"Reports" → "Workforce Stats"

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Table of Contents

• I. About This Feature — Introduction / How to Access / 3 Use Cases
• II. Feature Overview — Station Efficiency / UPH Trends / Staff Performance
• III. FAQ — 6 FAQs + Notes
• IV. Related Features

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I. About This Feature

Quick Links: Introduction | How to Access | Use Cases

1.1 Introduction

The Workforce Statistics report provides efficiency analysis for warehouse station personnel. Through station cards, UPH (Units Per Hour) trend charts, and staff performance rankings, supervisors can understand productivity across stations, identify efficiency bottlenecks, and optimize workforce allocation.

1.2 How to Access

"Reports" → "Workforce Stats"

1.3 Use Cases

Quick Links: Station Efficiency Analysis | UPH Trend Tracking | Staff Performance Comparison

Scenario 1: Analyze Daily Station Efficiency

Situation: You want to understand each station's processing efficiency today and evaluate if workforce adjustments are needed.

How to do it:

1. Go to "Reports" → "Workforce Stats"
2. Set the query date range
3. Review UPH values on each station card

Result: Clear view of units per hour at picking, packing, shipping and other stations, quickly identifying lower-efficiency stations.

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Scenario 2: Track UPH Trend Changes

Situation: You want to analyze UPH changes over the past week to understand peak and valley periods.

How to do it:

1. Open Workforce Statistics report
2. Set date range to past 7 days
3. View the UPH trend chart

Result: Chart visualization of UPH changes across time periods, identifying high and low efficiency periods.

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Scenario 3: Compare Staff Performance Rankings

Situation: You want to understand staff performance at each station for scheduling and reward decisions.

How to do it:

1. Open Workforce Statistics report
2. View the staff performance table
3. Click column headers to sort
4. Click staff names to view individual detailed performance

Result: Clear presentation of each staff member's processed units, UPH, and other performance metric rankings.

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II. Feature Overview

Quick Links: Main Features | Steps

2.1 Main Features

Date Range Filter

• Location: Top of page
• Function: Select date range to query
• Limit: Maximum 90 days of data can be queried

Station Efficiency Cards

• Location: Below filter area
• Each card displays:

  Item	Description
  Station Name	Work station name (e.g., Picking, Packing, Shipping)
  UPH	Units processed per hour
  Total Processed	Total quantity processed in the period
  Staff Count	Number of staff at the station

UPH Trend Chart

• Location: Below station cards
• Chart Type: Line chart / Bar chart
• Displays:
  • X-axis: Date or time period
  • Y-axis: UPH value
  • Different colors for each station

Staff Performance Table

• Location: Below UPH trend chart
• Field descriptions:

  Field Name	Description
  Staff Name	Worker name, clickable to view details
  Station	Primary work station
  Units Processed	Total units processed in the period
  UPH	Units processed per hour
  Work Hours	Actual working hours
  Efficiency Rank	Ranking within the station

2.2 Steps

▸ Query Data for Specific Date Range

1. Open Workforce Statistics report
2. Click the date range selector
3. Select start and end dates
4. Data updates automatically

▸ View Individual Staff Performance Details

1. Find target staff in the performance table
2. Click the staff name
3. Enter individual performance details page
4. View detailed performance data and trends

▸ Sort Staff Performance Table

1. Click table column header (e.g., UPH, Units Processed)
2. First click: Ascending order
3. Click again: Descending order

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III. FAQ

Quick Links: FAQ | Notes

3.1 FAQ

▪ What does UPH mean?

UPH (Units Per Hour) refers to the number of units processed per hour. It's an important metric for measuring warehouse operational efficiency. Higher values indicate better efficiency.

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▪ Which stations appear on the efficiency cards?

Cards display the warehouse's main work stations, including Picking, Packing, Shipping, Receiving, etc. Actual stations shown depend on the warehouse's workflow configuration.

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▪ How far back can I query data?

The system retains 90 days of detailed data. Data older than 90 days may not be queryable.

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▪ How is staff performance calculated?

Staff performance is calculated from system-recorded work activities, including scan records, completed tasks, and work hours. UPH = Total Units Processed ÷ Actual Work Hours.

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▪ Why don't some staff members appear in the list?

Possible reasons include:

• The staff member has no work records in the selected date range
• The staff member is not assigned to any station
• Permission settings limit visible staff range

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▪ Can I export the workforce statistics report?

This feature does not currently support export. For data export needs, please contact your system administrator.

3.2 Notes

⚠️ Important

• Data is calculated in real-time and may take a few seconds to load
• UPH calculations only include effective work time, excluding breaks
• Staff performance data is for reference only; actual evaluation should consider multiple factors

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IV. Related Features

Feature	Description	Link
Order Statistics	View order processing volume and trend analysis	Go
Picking Lists	View detailed picking operation records	Go
Fulfillments	View detailed shipping operation records	Go