Billing Detail
Table of Contents
1. Feature Overview
The billing detail page is your workspace for processing a single merchant's billing for one period. The top shows the billing summary (merchant, period, status, total amount); the bottom lists every charge item for the period. Here you verify each charge, view the calculation breakdown of storage items, add ad-hoc adjustment charges, advance the billing status (close, mark as invoiced, reopen), and finally export to Excel as the basis for invoicing the merchant.
Jump to: Billing Summary ｜ Line Items ｜ Advancing Status ｜ Adding Adjustments ｜ Exporting
1.1 Billing Summary
The card at the top shows this billing's basic information: the Merchant it belongs to, the Period, the current Status, the Total Amount, and the Items. The total amount is recalculated automatically as items are added or removed; you don't need to total it by hand.
1.2 Line Items
The table below lists every charge item in this billing. The columns are described below:
| Column | Description |
|---|---|
| Date | The date the charge occurred or was billed |
| Type | The charge type: Storage, Inbound, or Adjustment |
| Billing Mode | The billing mode of a storage item (e.g. by pallet, by weight); shows "-" for non-storage items |
| Description | The description text of this charge |
| Billable Units | The billed quantity |
| Unit Price | The price per unit |
| Amount | This charge's amount, equal to billable units times unit price |
A storage item is usually composed of charges across multiple products or storage locations. Such an item has a "View detail" button on the right; clicking it expands the Calculation Detail for that item, letting you see the billing basis for each product or location.
1.3 Advancing the Billing Status
The top-right corner of the summary card shows the available action buttons based on the current status. Status transitions follow a fixed direction and cannot skip stages:
| Current Status | Available Action | Status After |
|---|---|---|
| Open | Close Billing | Closed |
| Closed | Mark Invoiced | Invoiced |
| Closed | Reopen | Open |
Prerequisites: You can only transition in the directions in the table above; for example, you cannot jump from Open straight to Invoiced — you must close it first.
Side effects: Closing does not change the charge amounts themselves, but after closing you can no longer add adjustment items (adding is only available in the Open status).
Reversibility: A Closed billing can be returned to Open for re-editing via "Reopen"; but once you Mark Invoiced it into Invoiced, the billing is permanently final and cannot be reopened or modified.
1.4 Adding Adjustment Items
While the billing is in the Open status, the top-right corner of the "Billing Items" card has an "Add Adjustment Item" button, used to manually add ad-hoc charges the system did not calculate automatically (always categorized as Adjustment).
Fields marked with * are required
| Field | How to Fill | Notes |
|---|---|---|
| *Date | Pick the date of this charge | Only dates within this billing's period can be selected; dates outside the period are not selectable |
| *Description | Enter a charge description, e.g. "return repackaging" | Required, helps identify the charge during reconciliation |
| *Billable Units | Enter the billed quantity | Required, cannot be negative |
| *Unit Price | Enter the price per unit | Required |
| Amount | Calculated automatically as billable units times unit price | This field cannot be edited manually |
Prerequisites: Only billings in the Open status can have items added; the button is hidden for closed or invoiced billings.
Side effects: After a successful addition, the amount is immediately folded into the billing Total Amount and re-summed.
1.5 Exporting the Billing
The "Export" button in the top-right corner of the "Billing Items" card exports the entire billing to Excel, split by charge type into three sheets: Storage, Inbound, and Adjustment (a sheet with no items of that type is skipped automatically). After clicking, check the download result in the notification area. Export works in any billing status.
2. FAQ
2.1 FAQ
▪ Why do some items not have a "View detail" button?
Only Storage items composed of multiple product or location charges have a calculation breakdown to view. Manually added Adjustment items are a single amount with no breakdown to expand.
▪ After closing, I found the amount is wrong — can I still fix it?
Yes, as long as the billing hasn't reached Invoiced. From the Closed status, click "Reopen" to return it to Open, add or verify items, then close it again. But once you Mark Invoiced it as invoiced, it can no longer be changed.
▪ Do I fill in the "Amount" myself when adding an item?
No. The amount is calculated automatically by the system as the Billable Units you enter times the Unit Price; this field cannot be edited manually.
▪ Why can't I select certain dates when adding an item?
The Date of an added item can only fall within this billing's period. Dates outside the period are blocked to prevent recording a charge in the wrong billing period.
▪ I can't find the "Add Adjustment Item" button?
That button only appears when the billing is in the Open status. If the billing is already closed or invoiced, check whether you need to reopen it first.
▪ Why is a sheet missing from the exported Excel?
When the billing has no items under a particular charge type, that sheet is skipped automatically, so the file only contains the sheets that actually have charges.
2.2 Notes
⚠️ Important Reminders
- Once marked as Invoiced, the billing is permanently final and no item can be reopened or modified, so be sure to finish verifying before issuing the invoice.
- Adding adjustment items is only available in the Open status; if you need to add charges after closing, reopen it first.
💡 Tip: Before reconciling, expand the "View detail" of each storage item to verify the product billing basis, then close the billing once verified — this reduces the number of reopen-and-redo cycles.
3. Related Features
| Feature | Description | Link |
|---|---|---|
| Billings | Return to the billing list across all merchants | Go |
| Merchants | Manage each merchant's basic profile and billing settings | Go |
| Shipping Rate Cards | Configure shipping rate tiers charged to merchants | Go |