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EC Integration: MO Plus ​

Table of Contents ​

Section 1: Use Cases ​

Quick Links: Connect MO Plus | Update an Invalid Token

Scenario 1: Connect the MO Plus Platform ​

Situation: A merchant uses MO Plus to manage multi-channel orders and wants orders imported into the warehouse system automatically.

How to Do It:

▸ Apply for Credentials and IP Whitelisting ​

  1. Apply for API access with MO Plus to obtain the Token and PDF password
  2. Provide the server IP shown on the settings page to MO Plus for whitelisting

▸ Create the Account and Test the Connection ​

  1. Click "New" on the "EC Integrations" page
  2. Select the merchant this account belongs to
  3. Choose "MO Plus" as the "E-commerce Platform", fill in the "Display Name", and select the "Channel Name"
  4. Enter the "MO店+ Token" and "PDF 密碼"
  5. Click "Test Connection" and confirm "Connection Successful" appears

▸ Complete the Settings ​

  1. In the "Settings" panel on the right, enable "Fetch Orders" and select the "Fetch Schedule"
  2. Click "Save"

Result: The system fetches MO Plus orders automatically at the scheduled times; check them in the Orders list.

Scenario 2: Token Invalid, Update Settings ​

Situation: MO Plus regenerated the Token; the old Token stopped working and orders stopped importing.

How to Do It:

  1. Find the account in the "EC Integrations" list and open it for editing
  2. Enter the new Token in "MO店+ Token"
  3. Click "Test Connection" and confirm it succeeds
  4. Click "Save"

Result: The connection is restored and order fetching resumes.

Section 2: Feature Guide ​

MO Plus (MO店+) is an e-commerce management platform merchants use to consolidate multi-channel orders. Once integrated, the system fetches new orders from MO Plus on schedule and automatically sends tracking numbers back to MO Plus. MO Plus integrates via a Token and requires IP whitelisting by MO Plus before connecting.

Quick Links: Connection Info | Credentials | Settings

2.1 Connection Info ​

FieldDescriptionRequired
MerchantThe merchant this account belongs to (selected first when creating)✓
E-commerce PlatformSelect "MO Plus"; cannot be changed after creation✓
Display NameCustom account name for identification (e.g., MO Plus)✓
Channel NameSelect the corresponding sales channel; if missing, create it under Sales Channels first✓

2.2 Credentials ​

Prerequisite: IP Whitelisting ​

⚠️ Important: The MO Plus API requires IP whitelisting before it can connect. The settings page shows the server IP that needs whitelisting — contact MO Plus to add it before configuring.

How to Get MO Plus Credentials ​

  1. Contact MO Plus support or your business representative
  2. Apply for API integration access
  3. MO Plus provides the following:
    • Token (API authorization key)
    • PDF password (for opening label PDFs)
FieldDescriptionRequired
MO Plus TokenAPI Token provided by MO Plus✓
PDF PasswordPassword to open label PDFs✓

Test Connection: After entering all credentials, click "Test Connection". The settings panel on the right unlocks only after "Connection Successful" appears.

2.3 Settings ​

Order Fetching ​

FieldDescription
Fetch OrdersWhen enabled, the system fetches orders automatically
Fetch ScheduleUp to 3 time slots; at least 1 is required when order fetching is enabled

Shipping Type Mappings ​

MO Plus manages order logistics centrally, so you only need one mapping: "Vendor Delivery". The screen suggests this mapping — click to add it, then choose the warehouse shipping method in "Warehouse Shipping Type".

Section 3: FAQ ​

Quick Links: FAQ | Notes

3.1 FAQ ​

▪ What is the IP whitelist and why is it needed? ​

The MO Plus API is protected by an IP whitelist — only authorized IP addresses can access it. You need to:

  1. Note the server IP shown on the system settings page
  2. Contact MO Plus support to whitelist that IP
  3. Wait for MO Plus's approval before the connection works

▪ How do I get the MO Plus Token and PDF password? ​

  1. Contact MO Plus support or your business representative
  2. Explain that you need a system integration
  3. MO Plus assists with the application and provides the Token and PDF password

▪ What if the connection test fails? ​

Check in order:

  1. Has the IP whitelisting been completed (most common cause)?
  2. Is the Token correct?

The "Connection Failed" notice on screen shows the failure reason for troubleshooting.

▪ Why are orders not being fetched automatically? ​

Check in order:

  1. Is "Fetch Orders" enabled?
  2. Is a "Fetch Schedule" set?
  3. Is the connection status "Connected" and the IP whitelist still valid?

▪ What is the PDF password? ​

MO Plus shipping label PDFs are password-protected; the password is required to open the files when downloading labels. It is provided by MO Plus and is a required field.

▪ Can I set up multiple MO Plus accounts? ​

Yes. If a merchant has multiple MO Plus accounts, create a separate account for each with its own Token.

▪ Do MO Plus shipping mappings need manual setup? ​

Only one mapping is needed: map "Vendor Delivery" to a warehouse shipping type. The screen suggests this mapping — just click to add it.

▪ Does the Token expire? ​

MO Plus Tokens generally do not expire automatically. However, if MO Plus regenerates the Token, the old one becomes invalid — update the settings in this system and test the connection again.

3.2 Notes ​

⚠️ Important Reminders ​

  • IP whitelisting is required: This is the most commonly missed step — be sure to confirm it
  • PDF password is required: Needed when downloading labels
  • Test before enabling: Test the connection successfully before enabling order fetching
  • Apply through MO Plus: API credentials must be requested from MO Plus officially
FeatureDescriptionLink
Order ListView orders fetched from MO PlusGo
Shipping TypesConfigure warehouse shipping methodsGo
Sales ChannelsManage merchant sales channel settingsGo