Value Added Services
How to Access
Settings → Value Added Services
Table of Contents
- 1. About This Feature — Overview / How to Access / 3 Examples
- 2. Feature Guide — List Columns / Add & Edit / Delete
- 3. FAQ — 5 FAQs + Important Notes
- 4. Related Features
1. About This Feature
Quick Links: Overview | How to Access | Examples
1.1 Overview
Value Added Services are additional services provided by the warehouse for merchants, such as repackaging, labeling, bundle packaging, etc. This feature allows warehouse operators to create and manage billable service items and set default prices for use in orders.
1.2 How to Access
Settings → Value Added Services
1.3 Examples
Quick Links: Add New Service | Update Service Price | Query Merchant Services
Scenario 1: Add a New Service Item
Situation: The warehouse is adding a "Gift Wrapping" service and needs to create this service item for billing.
How to do it:
- Go to "Settings" → "Value Added Services"
- Click the "Add" button
- Select a merchant (or leave empty for all merchants)
- Enter the service name "Gift Wrapping"
- Set the default price
- Click "Confirm" to save
Result: The new service item is created and can be used in orders or billing.
Scenario 2: Update Service Price
Situation: Due to cost adjustments, the default price of "Repackaging" service needs to be updated.
How to do it:
- Go to Value Added Services list
- Find the "Repackaging" service
- Click the "Edit" button in that row
- Update the default price
- Click "Confirm" to save
Result: The service default price is updated; new orders will use the new price.
Scenario 3: Query Services for a Specific Merchant
Situation: Want to see what value added services are available for a specific merchant.
How to do it:
- Go to Value Added Services list
- Use the merchant filter to select the target merchant
- View the service list for that merchant
Result: Clearly see all available services and prices for that merchant.
2. Feature Guide
Quick Links: Main Features | Step-by-Step
2.1 Main Features
List Columns
| Column | Description |
|---|---|
| Service Name | Name of the value added service |
| Merchant | Applicable merchant; empty means all merchants |
| Default Price | Default billing price for the service |
| Created At | When the service item was created |
| Actions | Edit, Delete buttons |
Filter Options
- Search: Search by service name
- Merchant Filter: Filter services by specific merchant
Add/Edit Modal
| Field | Description | Required |
|---|---|---|
| Merchant | Select the merchant this service applies to | No |
| Service Name | Enter the service item name | Yes |
| Default Price | Enter the default price for the service | Yes |
2.2 Step-by-Step
▸ Add a Value Added Service
- Go to Value Added Services list
- Click the "Add" button in the top right
- Fill in the service information in the modal
- Select merchant (optional)
- Enter service name
- Set default price
- Click "Confirm" to complete
▸ Edit a Value Added Service
- Find the target service in the list
- Click the "Edit" button in that row
- Modify the service information in the modal
- Click "Confirm" to save changes
▸ Delete a Value Added Service
- Find the target service in the list
- Click the "Delete" button in that row
- Click "Confirm" in the confirmation modal
- The service item is deleted
3. FAQ
Quick Links: FAQ | Important Notes
3.1 FAQ
▪ Can I set different prices for the same service for different merchants?
Yes. You can create multiple items with the same service name, each assigned to a different merchant with different prices.
▪ Who can use the service when no merchant is selected?
When no merchant is selected, the service becomes a universal service applicable to all merchants.
▪ Does changing the default price affect existing orders?
No. Price changes only affect newly created orders; existing orders retain their original prices.
▪ Can I delete a value added service that has been used?
If the service has been used in orders or billing, it's recommended not to delete it to maintain historical record integrity.
▪ How is the value added service used in orders?
When creating or editing an order, you can select the needed service items from the value added services list, and the system will automatically apply the default price.
3.2 Important Notes
⚠️ Important Reminders
- Before deleting a service item, ensure no active orders are using that service
- Price changes do not affect existing orders
- It's recommended to create dedicated service items for each merchant for accurate billing
4. Related Features
| Feature | Description | Link |
|---|---|---|
| Billing Management | View and manage merchant billing details | Go |
| Merchant Management | Manage merchant information | Go |
| Order List | View and manage orders | Go |