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Return to Inbound ​

Table of Contents ​

1. Use Cases ​

Quick Links: Convert After Checking | Combine Multiple Receipts | Confirm the Result

Scenario 1: Checking Done — Put the Returned Goods Back into Stock ​

Situation: You just finished checking a return at "Return Check". The goods are still sitting in the receiving area and their quantities need to go back into stock.

Steps:

  1. Go to "Returns" → "Return to Inbound"
  2. Tick the receipt you just completed in the list
  3. Click "Convert to Inbound"
  4. In the confirmation window, review the Product Details and Total PCS, and add a note if needed
  5. Click "Convert to Inbound" again to confirm

Result: The system creates an inbound record and opens its detail page automatically. The returned quantities go back into stock, and the related return order's status becomes "Done".

Scenario 2: Combine Several Receipts of the Same 貨主 into One Inbound ​

Situation: Several returns of the same 貨主 were checked today, and you want to combine them into one inbound record to handle them in one go.

Steps:

  1. Go to the Return to Inbound page; the list is grouped by 貨主
  2. Tick multiple receipts within the same group
  3. Click "Convert to Inbound" and confirm

Result: The receipts are combined into a single inbound record. Quantities of identical products with identical inventory attributes are summed automatically, reducing repeated work.

Scenario 3: Confirm the Goods Really Went Back into Stock ​

Situation: After converting, you want to make sure the stock quantities for this return have increased correctly.

Steps:

  1. After a successful conversion the system opens the new inbound record's detail page — review the products and quantities
  2. You can also return to the return order's detail page and confirm its status is now "Done"

Result: The inbound record shows the stored details of this return, and stock quantities are updated accordingly.

2. Features ​

Return checking only confirms "what actually arrived" — the quantities are not back in stock yet. Here you convert verified receipts into inbound records, completing the final step of the return process. The list gathers every receipt in your current warehouse that is "verified but not yet converted". You can tick several at once, and multiple returns of the same 貨主 can be combined into one inbound record.

Quick Jump: Pending List | Convert Steps | What Happens After Converting

2.1 Pending List ​

The list is grouped by 貨主 and only shows receipts in your current warehouse whose status is "Verified" and not yet converted:

ColumnDescription
Receipt NumberThe receipt number generated during checking
Tracking NumberThe logistics tracking number of the return package
Return Order NumberThe related return order; click to view details
Item CountNumber of product lines on the receipt
Verified AtWhen the checking was completed

2.2 Convert Steps ​

  1. Tick the receipts to convert (they must belong to the same 貨主; mixing 貨主s shows a warning)
  2. Click "Convert to Inbound" at the bottom
  3. The confirmation window shows the Receipts, SKUs, Total PCS and Product Details — review them and add a note if needed
  4. Click "Convert to Inbound" to confirm; the system creates the inbound record and opens its detail page automatically

2.3 What Happens After Converting ​

  • The system automatically creates a sales-return inbound record, merging quantities of identical products with identical inventory attributes (inventory type, expiry date, batch, etc.) across the selected receipts
  • The goods were already counted and recorded on video during checking, so the inbound record completes receiving automatically — no second inbound verification is needed, and stock quantities update right away
  • The receipt status becomes "Stored"; once every active receipt of a return order is converted and its receiving is closed, the return order becomes "Done"

📌 Note: Splitting "checking" and "convert to inbound" into two steps lets returns that arrive in several packages be checked individually and then consolidated into one inbound record, while keeping stock records clearly traceable to each actual delivery.

3. FAQ ​

3.1 FAQ ​

▪ Why is the list empty? ​

There are no "verified but not yet converted" receipts in your current warehouse. Checking may not be finished and confirmed yet, or the receipts may already be converted. Complete the checking at "Return Check" first.

▪ Why can't I find a particular receipt? ​

Check that: its status is "Verified", it belongs to your current warehouse, and it hasn't already been converted.

▪ Can I tick receipts of different 貨主s and convert them together? ​

No. An inbound record can only belong to one 貨主. When you mix 貨主s, the system reminds you to convert them separately.

▪ Do I still need inbound verification after converting? ​

No. The goods were counted item by item and recorded on video during return checking, so the inbound record created by the conversion completes receiving automatically and stock quantities update right away.

▪ Can a conversion be undone? ​

After converting, both the receipt and the return order are completed, and this cannot be reversed within the return features. To correct an error, contact your supervisor and follow the inventory adjustment process. Before confirming, carefully review the product details and quantities in the confirmation window.

▪ Where can I view the inbound record? ​

After a successful conversion the system opens the new inbound record's detail page automatically; you can also find it later in the Inbound List.

3.2 Important Notes ​

⚠️ Important ​

  • The list only shows receipts in your current warehouse
  • Only receipts of the same 貨主 can be converted in one go
  • Conversion cannot be undone — review the product details and Total PCS before confirming
  • Finishing the checking does not finish the return — come back here to convert, or the stock quantities will not update