Add Shipping Account
How to Access
"Master Data" → "Shipping Accounts" → Click "Add" button in the top right
Contents
- 1. About This Feature — Overview / Access / 3 Examples
- 2. Feature Guide — Form Fields / Provider Credentials
- 3. FAQ — 6 Questions + Notes
- 4. Related Features
1. About This Feature
Quick Jump: Overview | How to Access | Examples
1.1 Overview
The Add Shipping Account feature allows you to create new logistics provider accounts for use when shipping. Each account includes sender information and provider credentials, and can be assigned to a specific merchant or set as warehouse shared.
This feature operates through a modal window, not a separate page.
1.2 How to Access
"Master Data" → "Shipping Accounts" → Click "Add" button in the top right
1.3 Examples
Example 1: Create a Warehouse-Shared T-Cat Account
Situation: You've signed a contract with T-Cat Express and need to create a shipping account that all merchants can use.
How to do it:
- Go to "Shipping Accounts" page and click "Add" button
- Select "Warehouse Shared" for merchant
- Select "T-Cat Express" as the provider
- Enter a display name (e.g., T-Cat - Main Account)
- Fill in sender name, address, and phone
- In the "T-Cat Express Settings" section, enter customer code, check word, and FTP credentials
- Confirm the "Enabled" switch is on
- Click "Save"
Result: Shipping account created successfully, all merchants can use this account for shipping.
Example 2: Create a Merchant-Specific Account
Situation: A merchant has their own HCT logistics contract and needs to use their own account for shipping.
How to do it:
- Go to "Shipping Accounts" page and click "Add" button
- Select the merchant name for merchant
- Select "HCT" as the provider
- Enter a display name (e.g., XX Merchant - HCT)
- Fill in sender information
- In the "HCT Settings" section, enter the credentials provided by the merchant
- Click "Save"
Result: The merchant now has their own dedicated shipping account, not shared with other merchants.
Example 3: Create an Account with COD Support
Situation: Need to create an Ecan account that supports cash on delivery.
How to do it:
- Go to "Shipping Accounts" page and click "Add" button
- Select "Warehouse Shared" or a specific merchant
- Select "Ecan" as the provider
- Fill in display name and sender information
- Turn on the "Accept Credit Card" switch
- In the "Ecan Settings" section, enter credential information
- Click "Save"
Result: Account created successfully, can select this account for COD shipments.
2. Feature Guide
Quick Jump: Basic Information | Provider Credentials
2.1 Basic Information
| Field | How to Fill | Notes |
|---|---|---|
| Merchant | Select account owner from dropdown | Select "Warehouse Shared" for all merchants to use |
| Provider | Select logistics provider from dropdown | Required, cannot be changed after creation |
| Display Name | Enter account identifier | Required, max 100 characters |
| Sender Name | Enter sender name for shipping labels | Optional, max 100 characters |
| Sender Address | Enter sender's address | Optional, max 255 characters |
| Sender Phone | Enter sender's contact phone | Optional, max 50 characters |
| Default Product Name | Enter default product name for labels | Optional, max 100 characters |
| Enabled | Toggle to control account availability | Default on |
| Accept Credit Card | Toggle for COD support | Default off |
2.2 Provider Credentials
After selecting a provider, the corresponding credential fields will appear. Different providers require different information:
▸ T-Cat Express
| Field | Description |
|---|---|
| Customer Code | Customer code provided by T-Cat |
| Check Word | T-Cat system check word |
| FTP IP | FTP address for data upload |
| FTP Username | FTP login username |
| FTP Password | FTP login password |
▸ HCT Logistics
| Field | Description |
|---|---|
| Customer Code | Customer code provided by HCT |
| FTP IP | FTP address for data upload |
| FTP Username | FTP login username |
| FTP Password | FTP login password |
| Company Name (Account) | HCT system account |
| Password | HCT system check word |
| Billing Rule | Select by weight, by volume, or by length |
▸ Ecan
| Field | Description |
|---|---|
| Customer Code | Customer code provided by Ecan |
| FTP Username | FTP login username |
| FTP Password | FTP login password |
| Number Start | Starting tracking number |
| Number End | Ending tracking number |
▸ Kerry TJ
| Field | Description |
|---|---|
| Customer Number | Customer number provided by Kerry TJ |
| API Version | Select V1 or V2 |
| API Account | API integration account |
| API Password | API integration password |
| FTP Username | FTP login username |
| FTP Password | FTP login password |
| Number Start | Starting tracking number |
| Number End | Ending tracking number |
▸ SF Express
| Field | Description |
|---|---|
| Customer Code | Customer code provided by SF |
| Print Client Code | Account for printing transfer labels |
| API Account | API integration account |
| API Password | API integration password |
▸ DHL
| Field | Description |
|---|---|
| DHL Member Number | Member number provided by DHL |
| API Key | API integration key |
| API Secret | API integration secret |
| Postal Code | Sender's postal code |
| City | Sender's city |
▸ Da Chain
| Field | Description |
|---|---|
| Account | Da Chain system account |
| Password | Da Chain system password |
| AES KEY | Encryption key |
| AES IV | Encryption initialization vector |
▸ Shyang Yih
| Field | Description |
|---|---|
| Customer Code | Customer code provided by Shyang Yih |
| Account | Shyang Yih system account |
| Password | Shyang Yih system password |
▸ Reyi
| Field | Description |
|---|---|
| App Key | Application key |
| App Secret | Application secret |
| Parent Code | Reyi parent code |
| Child Code | Reyi child code |
| Number Start | Starting tracking number |
| Number End | Ending tracking number |
| FTP Username | FTP login username |
| FTP Password | FTP login password |
| FTP File Encryption Password | Password for FTP file encryption |
| Collection Code | COD collection code |
| Large Logistics Code | Code for large item logistics |
3. FAQ
3.1 FAQ
▪ What's the difference between "Warehouse Shared" and selecting a specific merchant?
Selecting "Warehouse Shared" means this account can be used by all merchants, suitable for general logistics services provided by the warehouse. Selecting a specific merchant means this account is exclusively for that merchant, suitable when the merchant has their own logistics contract.
▪ Why can't I change the provider after creation?
The provider determines the structure of credential fields required. Changing it after creation would cause data inconsistency. If you need a different provider, please create a new account.
▪ Where do I get the credential information?
Credential information is provided by the logistics provider, usually in documentation received after signing the contract or provided by the logistics provider's sales representative. Contact your logistics provider if you have questions.
▪ What is "Default Product Name"?
Some logistics providers' shipping labels require a product name. This field sets a default product name that will be automatically filled in when shipping, so you don't need to enter it manually each time.
▪ What information can be modified after creation?
All fields can be modified after creation except for the provider, including merchant assignment, sender information, and credential settings.
▪ How do I confirm the account is configured correctly after creation?
After creating an account, we recommend creating a test order and selecting this shipping account to confirm you can obtain a tracking number normally, which indicates the settings are correct.
3.2 Notes
⚠️ Important Reminders
- Provider cannot be changed after selection, please confirm before saving
- Credential information is sensitive data, please verify it's correct before saving
- We recommend testing before official use
- Different providers have different credential fields, please fill in according to the information provided by your logistics provider
4. Related Features
| Feature | Description | Link |
|---|---|---|
| Shipping Accounts List | View and manage all shipping accounts | Go |
| Shipment List | Manage shipping operations | Go |
| Order List | Manage orders | Go |